Giant Eagle Store

We’re Working Hard to Get Groceries to Your Neighborhood

We have fast-tracked a brand new grocery shopping platform, refreshed our mobile app and are opening Curbside Pickup Centers to expand the number of available pickup and delivery timeslots.

location

New! Curbside Pickup Centers with More Timeslots

Consider placing your order at one of these Curbside Pickup Centers.

Consider placing your order at one of these Curbside Pickup Centers, including our new Dedicated Curbside Pickup Centers – locations that are exclusive to our Curbside Pickup and Delivery experience.

Dedicated Pickup Center
In-store not available

Howe Avenue Curbside Pickup Center

230 Howe Avenue
Cuyahoga Falls, OH 44221

Order Here
Pickup Center
Shop in-store

Garfield Heights Giant Eagle

5744 Transportation Blvd
Garfield Heights, OH 44125

Order Here
Pickup Center
Shop in-store

Sawmill Giant Eagle

4747 Sawmill Road
Columbus, OH 43220

Order Here
Pickup Center
Shop in-store

Parkway Center

1165 McKinney Lane
Pittsburgh, PA 15220

Order Here
Pickup Center
Shop in-store

New Kensington Giant Eagle

200 Tarentum Bridge Road
New Kensington, PA 15068

Order Here
Pickup Center
Shop in-store

McIntyre Square Giant Eagle

8080 McIntyre Square Drive
Pittsburgh, PA 15237

Order Here
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More Pickup Centers are on the way

In the meantime, you can still place an order at standard locations.

Find a Store

Pharmacy Update

Pharmacies at our new Curbside Pickup Centers will remain open to patients for prescription pickup and drop-off at the drive-thru or in-store pharmacy. We are also temporarily offering curbside pickup and home delivery. Speak to a member of our pharmacy team for more details.

Mon - Fri 8 a.m. - 8 p.m.
Sat - Sun 9 a.m. - 5 p.m.

No-contact online shopping

Curbside Pickup

Pickup

Free Contactless Pickup

Simply pull up to the store and we’ll load your groceries for you! Min. $35 order.

Delivery

$9.95 Delivery Fee

Stay at home and we’ll drop your order off at your doorstep!

Curbside Delivery

How It Works

Order

You Order

Choose your store and pickup time, then add items to your cart.

Groceries

We Shop

Expertly trained personal shoppers select the freshest, highest quality groceries for you.

Curbside Pickup

You Enjoy

Savor the satisfaction of easy store pickup or delivery right to your home.

More Reasons to Use Curbside

GE Employee

Hand-selected by Team Members

Your orders are selected by our trained Team Members, not outside help.

Same Price

Same Price as In-Store

Items purchased through Curbside Pickup & Delivery are always the same price as you’ll find when you shop in-store.

7 Days a Week

Available 7 Days a Week

Curbside Pickup & Delivery is a safe, reliable place to get your everyday essentials.

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A New Grocery Website and App to Support Increased Demand

Refreshed experience

A Refreshed Experience

Shopping online is now lightning fast. It’s easier than ever to find what you need!

shopping history

Your Shopping History is Safe

We’ve already moved over all of your shopping history & information, so you’re ready to go.

Time Slots

More Timeslots Added Daily

Our new platform will help us get our Curbside Pickup Centers up and running ASAP.

Start Shopping

Use coupons, earn perks, and shop weekly specials

Apply coupons online or when you pick up. You’ll also still earn perks with every order, and get access to the same weekly deals as in-store.

FAQ

Delivery

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How are my groceries kept fresh through the delivery process?

To give you the best online grocery shopping experience, food safety and quality are our first priorities. Every effort is made throughout the selection and delivery process to keep your fresh and frozen products at an optimal and safe temperature from our door to yours.

How long will food stay fresh after delivery?

Perishable groceries will be chosen and packed the day your order is scheduled for home delivery, Our rigorously trained Personal Shoppers handpick the highest quality, freshest products to fill your order—just like you would!

Can I change the delivery address?

Yes. When you are at the checkout page you can enter the delivery address of your choice. Your delivery address must be within our supermarket delivery area. Please contact your store if you have any questions about delivery areas.

Pickup

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What do I do when I arrive at the store to pick up my order?

Pickup lets you do your grocery shopping without ever leaving your car! Just pull up to the dedicated Curbside Pickup spot at the front or side of the store and call the number listed on the sign. A member of our Curbside Team will bring your groceries to you and load them into your car. Payment is online only. Any coupons you may have will be credited accordingly.

Why is the price I paid at pickup different from the price that was displayed at checkout?

When you order groceries online, your price at Curbside pickup may vary from the price displayed at checkout for a variety of reasons. Coupons, out-of-stock-items, substitutions and products with variable weights, like fresh meat or produce, can all cause your price to move up or down.
Prices may also change if you placed your order using one week’s ad but picked up your order after a new week’s ad went into effect. Ads run from Thursday to Wednesday. As a friendly reminder, your total is calculated the day you pick up your order. To receive the current ad prices, pick up your groceries by Wednesday night.

Fees and Timeslots

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Is there a fee for placing an order?

Pick-up orders are now free! Grocery home delivery orders have a service fee of $9.95. There is a $35 minimum on all orders.

Are the prices the same as in the store?

Yes, the prices you pay when you buy your groceries online match the prices you’d pay in our stores on the same day your order is delivered.

How far in advance do I need to place my order?

Order processing may vary by location, but most locations require a minimum of six hours. Locations that are exclusively pickup centers require slightly less.

Locations

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Is there grocery home delivery or pickup near me?

We offer local grocery delivery and pickup service in many areas. To find out if one of our supermarkets deliver near you, visit ourstore locator page. Once there, enter a zip code into the search box.

Returns, Refunds, and Rainchecks

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Who can help me with questions about refunds or incorrect charges?

Please visit the Customer Service Desk in-store for assistance with refunds or incorrect charges or call Customer Care at 1-800-553-2324.

Why can't I return products to your store?

In an effort to create a safe and clean environment for our guests and Team Members, we have decided to temporarily stop accepting returned items. All sales are final, so please make your purchases carefully. We apologize for any inconvenience this may cause and appreciate your understanding.

Why have you stopped issuing rainchecks?

We have seen an unprecedented demand in our stores and we are doing our best to make sure everyone in the community has access to the essentials. We are partnering with our suppliers to keep our shelves stocked. Even so, we are experiencing low levels of certain products so we are temporarily suspending rainchecks. We appreciate your understanding.

When will you offer refunds/rainchecks/returns again?

We will resume our regular policies as soon as it is safe to do so.

Health and Safety

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Contactless Delivery

Due to the current guidelines for social distancing, delivery drivers will contact the customer to make sure someone is home to receive the order and the order will be placed at the entrance to the home or facility.

Changing an Order

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How do I edit an order after submitting it?

Editing an order is currently only available on the previous experience available at curbsideexpress.gianteagle.com site. From My Account select Manage Orders. Find the order you’d like to edit and click Change to make changes. Add or remove the items you’d like, then simply place your order again! If you have ordered from the Giant Eagle grocery app or on our new platform you will need to log in to the old experience and follow above instructions to edit your order. If you’re no longer able to edit your order online, please call your selected location.

How do I cancel an order?

From My Account select Your Orders, then select View Order. Find the order you would like to cancel and select Cancel Order. Your card will not be charged.

How do I adjust my substitution preferences?

In your cart, unclick on the item to adjust your substitution preferences. On the checkout screen, you can uncheck the global substitution flag to allow substitutions on all items.

If you have chosen to allow substitutions, our personal shoppers will do their best to find an alternative for any items that are unavailable. If you are unsatisfied with any substitutions, please contact Customer Care at 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers) for assistance.

Payments and Coupons

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How do I pay for my order?

To limit contact between team members and guests, we are requiring online payment with credit, debit, paypal, or Giant Eagle Gift Card. You will not be charged until you arrive for pickup or until the order leaves for delivery.

Can I use coupons on curbside orders?

For delivery orders, you may clip e-coupons before submitting your order. On store pick up orders, customers should inform team members of the total dollar amount of their coupons when calling in to notify of arrival. Team members will make a price adjustment accordingly and does not need to collect the coupons.

Get up-to-date information on product availability and store hours, and learn how we’re helping families and Team Members stay healthy and safe.

Visit Our Response Center
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Get the Groceries You Need

We're excited to provide our guests with our new platform, app and expanded Curbside Experience. We look forward to discovering more ways to support our guests and Team Members.