← Back to Press Room

July 27th, 2021


PITTSBURGH – Giant Eagle announced today the official launch of online EBT payment acceptance for Pennsylvania Supplemental Nutrition Assistance Program (SNAP) recipients, providing increased access to nutritious food for tens of thousands of eligible western Pennsylvania households.

The COVID-19 pandemic shined a light on the critical role that online grocery ordering and delivery can play in combating food access challenges. Even before the pandemic, transportation challenges made it difficult for many facing hunger to make needed trips to their local grocery store. After months of collaboration with the Pennsylvania Department of Human Services (DHS) and the United States Department of Agriculture, Giant Eagle has met all requirements to permit online EBT acceptance.

“At Giant Eagle, we take seriously our responsibility to help our neighbors thrive by providing safe access to healthy foods,” said Dan Donovan, Giant Eagle Senior Director of Corporate Communications. “We are extremely appreciative of our partnerships with the Pennsylvania DHS and U.S.D.A., enabling us to evolve how we serve western Pennsylvania.”

Giant Eagle is working with key partners such as Greater Pittsburgh Community Food Bank and Jasmyne Nyree Campus to create awareness for online EBT acceptance throughout our communities.

“At the Food Bank we talk to people every day who are eligible for SNAP (food stamps) and we know the difference that the program can make in people’s lives. SNAP is an incredibly important program that helps to ensure that all of our neighbors can afford healthy, nutritious food,” said Chris West, Director of Life Stabilization Programs at the Food Bank. “By Giant Eagle accepting SNAP payments online, they not only have made shopping more convenient and easy, but have also made it more accessible for thousands of our neighbors who might otherwise struggle to afford the fresh, nutritious foods they need to lead healthy, active lives.”

“Our partnership with Giant Eagle will provide convenient access to groceries for families in West End communities,” said Myron Terry, Learning Center Director, Jasmine Nyree Campus. “Families who do not have access to healthy food often lack transportation, which means fewer groceries, or they are forced to shop at convenient stores that often charge excessive prices. Our partnership with Giant Eagle’s Community Pick Up program and their ability to accept online EBT payments will provide an opportunity for families to access a wider variety of foods and healthier options.”

Pennsylvania Giant Eagle customers can shop online by visiting GiantEagle.com or by downloading the Giant Eagle mobile app. Those using an EBT payment card can input their card information upon checking out online. Payment for any items in a customer’s order that do not qualify for SNAP can be processed with a traditional debit card or credit card.

About Giant Eagle
Giant Eagle, Inc., ranked among the top 40 on Forbes magazine’s largest private corporations list, is one of the nation’s largest food retailers and distributors with approximately $9.7 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be a leading food, fuel and pharmacy retailer in the region with more than 470 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

← Back to Press Room

Media Inquiries

Members of the news media are welcome to get in touch with the Giant Eagle Media Relations Team through the below contact information.

Customer Questions

Customer requests should be directed to the Giant Eagle Customer Care team at 1-800-553-2324 or via our Customer Care contact form.